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Online Grade Card

**Required Fields**

*First Name *Last Name

*Street Address *City     *State *Zip Code

Contact Number w/ Area Code

*Home Cell Work Email

Rate your overall satisfaction with RHR Cleaning w/ the following scale?

Other Comment?

How was the quality of our work?

Where we able to schedule a cleaner within the time frame you requested?

Did we arrive within the time frame promised?

Did we do more that what you expected?

If our service was NOT to your complete satisfaction what can we do to change the situation?

Was there anything we could have done better?

How likely would you be to recommend our services to others?
Extremely Very Somewhat Not Very Not at all

Would you use our services again?

Can we include you on our Satisfied Customer Reference List?

How would you compare are prices to other cleaning service companies?
Much Higher Somewhat Higher About the same Lower Much Lower

If you left us a voice message was your call returned promptly?

Was your cleaner courtesy and professional at all times?

How can we improve to better meet your needs?

Please rank us in the following areas: 1 being the WORST and 10 being the BEST

Cleaner had a friendly personality and attitude
Cleaner kept me informed on a continual basis
Service cost/Value
Technical knowledge of service issues (if applicable)
Cleaner was helpful and honest
Cleaner had a professional and neat appearance
Cleaner was dependable
Cleaner was on time
Cleaner was polite and courteous
Quality of the service

What feature about RHR Cleaning did you most appreciate?
Hours of Operation Quality of Service The Price Dependable Fast

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