*Required Fields
*First Name *Last Name
*Street Address
*City *State *Zip Code
Contact Number w/ Area Code
*Home Cell Work
Email
Rate your overall satisfaction with RHR w/ the following scale? Please Select Extremely Happy Very Happy Somewhat Satisfied Very Unhappy Extremely Unhappy
Other Comment?
How was the quality of our work?
Where we able to schedule a service person within the time frame you requested? Please Select Yes No N/A
Did we arrive within the time frame promised? Please Select Yes No N/A They Were Somewhat Late They Were Very Late
Did we do more that what you expected? Please Select Yes No Somewhat Not Really N/A
If our service was NOT to your complete satisfaction what can we do to change the situation?
Was there anything we could have done better?
How likely would you be to recommend our services to others? Extremely Very Somewhat Not Very Not at all
Would you use our services again? Please Select Yes No Maybe
Can we include you on our Satisfied Customer Reference List? Please Select Yes No
How would you compare are prices to other Handyman/Repair Companies? Much Higher Somewhat Higher About the same Lower Much Lower
If you left us a voice message was your call returned promptly? Please Select Yes No Sort Of
Was your service rep courtesy and professional at all times? Please Select Yes No Sort Of
How can we improve to better meet your needs?
Please rank us in the following areas: 1 being the WORST and 10 being the BEST 1 2 3 4 5 6 7 8 9 10 Service rep had a friendly personality and attitude 1 2 3 4 5 6 7 8 9 10 Service rep kept me informed on a continual basis 1 2 3 4 5 6 7 8 9 10 Service cost/Value 1 2 3 4 5 6 7 8 9 10 Technical knowledge of service issues with the rep 1 2 3 4 5 6 7 8 9 10 Service rep was helpful and honest 1 2 3 4 5 6 7 8 9 10 Service rep had a professional and neat appearance 1 2 3 4 5 6 7 8 9 10 Service rep was dependable 1 2 3 4 5 6 7 8 9 10 Service rep was on time 1 2 3 4 5 6 7 8 9 10 Service rep was polite and courteous 1 2 3 4 5 6 7 8 9 10 Quality of the service
What feature about RHR did you most appreciate? Hours of Operation Quality of Service The Price Dependable Fast
That's it you're done. Thank you so much!